Shipping

DO YOU HAVE QUESTIONS ABOUT SHIPPING? WE'VE GOT YOU COVERED! CHECK OUT THE INFORMATION BELOW

Shipping times can vary depending on the shipping method you select and your location. Standard shipping usually takes 3-7 business days.

Shipping times can vary depending on the shipping method you select and your location. Standard shipping usually takes 7-14 business days.

Shipping costs can vary depending on the weight of the package, the shipping destination, and the shipping method. You can usually view the shipping cost during checkout.

Yes, most shipping methods come with tracking information that allows you to monitor the progress of your package in real-time. You should receive a tracking number via email once your package has shipped.

If your package is lost or damaged during shipping, you should contact the retailer or shipping carrier immediately to file a claim or request a replacement.

Depending on how far along your package is in the shipping process, you may be able to change your shipping address. However, it's best to contact the retailer or shipping carrier as soon as possible to make any necessary changes.

Returns

DO YOU NEED TO MAKE A RETURN? NO WORRIES, WE'RE HERE TO HELP! CHECK OUT THE INFORMATION BELOW.

Our return policy allows customers to return products within 7 days of purchase for a full refund once you receive the product. The product must be in its original packaging and in new condition.

The customer is responsible for paying the return shipping fees unless the product was defective or damaged upon arrival.

Once we receive the returned product, it typically takes 5-7 business days to process the return and issue a refund.

If you receive the wrong product or a damaged product, please contact our customer service team immediately. We will work with you to provide a replacement product or issue a refund.

Questions & Answers

If you have questions regarding shipping or returns, you'll find all the answers you need on this page. If your specific question isn't addressed here, please don't hesitate to reach out to us via email for a prompt response and assistance.

Contact Us

Transparency

First and foremost, we prioritize transparency and honesty in all of our communications with our customers. We believe that transparency builds trust and fosters long-lasting relationships with our customers. We are committed to answering all frequently asked questions with complete and accurate information, so our customers can make informed decisions about our products and services.

Support

We are dedicated to providing exceptional customer service and support to our customers. Our team is available to assist with any inquiries in a timely and efficient manner. We prioritize personalized and empathetic support to ensure our customers feel valued and heard.

Feedback

We actively seek and value customer feedback to improve our products and services. We incorporate their suggestions into our product development and business decisions. We regularly update our FAQs section to provide easy access to information that addresses our customers' needs.